Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Diamonds should be forever
Diamonds dropped out of packaging as soon as the duvet cover was opened.
Have managed to fabric glue them back on but a couple of them have disappeared forever. Needed the pillowcases but now out of stock. Wonder if the diamonds can be purchased anywhere? Have bought plain cream oxford pillowcases in an attempt to match the bedding. Washed this item before use, turned it inside out to catch any falling diamonds. Will wait to see if the next wash will remove my craftwork!
Poor Quality !!!!!
I love julien macdonald immensley but I cannot believe the poor poor design and quality of this product.
When I saw in Debenhams that there was 50% off I was thrilled it looked beautiful in the packaging..............but not when it was removed very very disappointed because this designer for my clothes is fabulous. However the home side of this buisness is very very frustrating. We shoukd all realise that bedding with lovely diamontes on would eventually cause problems but mine began as soon as I opened the packaging!!!
The pillow cases the same, so very scared to wash it such a big big shame because it soooooo looks the part ..........sorry for the negativity but honesty has to prevail.
Absolute nasty rubbish!!!
I really loved the look of this bedding so even when I took it out of the packaging and loads of the diamantes fell off I was prepared to do a fix at home. I have washed it three times and the lovely shiny material has gone all bobbly. Looks like I've had it three years and not the two months I have actually been using it. To top it all off it came out of the laundry last time quite creased so I decided to iron the duvet cover. I did it on the lowest setting and the iron just melted a big hole it it. I would say definitely don't be seduced by the beauty of this product. It really is nasty and poor quality.
looked beautiful in packet and felt very luxurious, but then noticed a couple of crystals missing from pillow cases and some poor stitching on the duvet cover. will return if anymore crystals come off. not really worth the sale price.
Loved this when I opened up the packet but there was already 1 diamante missing off the duvet cover. After several washes there is hardly any diamantes left on the pillowcases & duvet cover, they are floating about in my washing machine.... Total let down for the price.
Used gift vouchers and added to them to treat us to expensive bedding. Cannont believe that after one wash several diamontes came off the pillow cases. Scared to wash it again as it doesn't look half as impressive with these missing. Not worth the money at all.
really pleased with this purchase. Looks fabulous on my bed. I was looking to brighten up my room this more than did the trick.
I got my eye on this when it was out on display and fell in love with it immediately. I didn't buy it straight away as I thought it was a bit pricey, but definitely worth it. the top material is so soft and looks every bit as posh as it feels. I have read that some of the diamond bits fall off, but so far so good but I have not washed it yet.if they did that would be a shame as they add glamour to it. I have to say the photos don't do it justice. this is my bit of luxury and I'm over the moon with it!