Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Staff very efficient
I had been looking at this duvet cover for several months and when Debenhams had their twenty percent discount week and an extra ten per cent for existing customers I thought it was the ideal time to order this. However, upon opening it I was initially disappointed by the look of the fabric it was very cheap looking and on looking at the colour it was not white as it appeared online but a rather grubby cream colour. It has been returned to the store.
Gorgeous but COLOURS inaccurate
REVERSE SIDE is a repeat of the border trim described as blue!!!?
Blue trim is AQUA and is a two tone pattern.
White body background is definitely not white it is CREAM (with an almost invisible slightly different cream polka dot contrast in ITs cream background).
Honestly it doesn't detract from the overall multi-coloured scattered butterfly images but the pillows somehow show the polka dots as more pronounced at certain angles.
And ... If like me, you chose to coordinate your makeovers then please do watch out!! Dressing square pillow shown on page (& packaging) is UNAVAILABLE online at DEBENHAMS. I did find it directly at Accessorise own website.
Gorgeous but COLOUR description wrong
White= ALMOST CREAM with almost invisible polkaDOT
This product is lovely
Just a lovely quality duvet cover......."................