Subject to exceptions, Debenhams is happy to exchange or refund your purchase within 28 days of delivery. Please check here for more details on our returns policy and exceptions.
Set of two black granite placemats
Delivered promptly. Great quality. Good price
Worth the wait
I wanted 4 coasters and 4 placemats. I bought the coasters in store and had to order the placemats. The placemats which came were damaged - chips on the edges and pits in the surface. With the help of an assistant and the stock on the shelves, we were able to get 2 virtually (but not completely) perfect placemats. 2 more were ordered and again they were not perfect - one has a slight scratch on it and the other an imperfection in the surface - but by this time (2 weeks later) I was desperate for a full set. Now they are on my table they look great - worth the wait. I do not blame Debenhams for any of this, rather the manufacturers who are obviously allowing products out of their factory without doing a quality control check. I had to make 3 separate trips to Debenhams Preston to sort this out - not ideal! At least the staff in store were friendly and helpful, particularly Hannah - senior sales advisor, homewares.
I love this product
This adds style to my house. It looks lovely and a great price
These placemats are very stylish. One small criticism is that they are not very wide, but otherwise the look stunning and are very easy just to wipe clean. The are heavy as to be expected.
Subscribe to our newsletter for the latest offers and promotions.