Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
These towels feel really luxurious.
Towels were lovely! Very soft
Good value everyday use towels
Good absorbency, wash well, and are very good value for money.
I ordered this product online. When the towels arrived I was very disappointed in the quality (thin and cheap looking) but mostly in the colour. Instead of the silver I was expecting, the towels were nearer taupe in colour. I returned them to the store for a refund.
Very nice good colour and texture
A Little Disappointed.
The towels you get are not the colour shown, I was really looking forward to a real silver colour but instead had a light browny colour. We brought the bath sheets separately along with the bale, and they are a different shade too! Less brown, but still not silver! The towels in the bale are also a lot thinner than the bath sheets but they do their job so what can you say? =) If I had known all of this, i would not have purchase them. (The bath sheets were fab in thickness and quality but a few strings have been pulled out already and we've only used them for about a month *sad face*).