Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Good quality towel
I absolutely love these towels. The mid blue colour was exactly what I wanted and I was pleased to receive a towel of good quality which washes well. I was very disappointed though that there are no face cloths available and was told they will not be coming back into stock.
This towel is fine if there is not a do-it-yourselfer in the family who is always washing his hands in a hurry!
I ordered a hand towel which was good quality but I am sending it back because it has to be washed at 40 degrees and this is not a high enough temperature to keep a towel in pristine condition especially using a colour appropriate washing liquid. Ideally I would use a temperature of 60 degrees to keep my towels looking good.
Subscribe to our newsletter for the latest offers and promotions.