Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
This product does not dry quickly, so after taking 2 showers it was completely waterlogged. Despite putting it on an airing rack we had to leave it for a few days before it fully dried. It's not like the huge amounts of water were being spilled onto it! The first day we put it back it was completely waterlogged again. It has now started to grow mould and we have to throw it out. A waste of money.
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