Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Beautiful but extremely poor quality
My friend bought me these towels as a house warming gift.
They are absolutely beautiful (in the shop at least) but after one wash are appalling quality.
The threading has come loose, leaving bare threads and snagged ends.
I have purchased a lot of things from the Jasper Conran home range at Debenhams and have never experienced bad quality control such as this.
The quality of these towels are great. I bought them in the blue cross sale making the value for money better! I would recommend them..
It is always worth paying more as the product is far superior.
glad i didn't pay full price
I thankfully bought these towels online in the sale, if i'd payed full price i would not be happy, have washed and used only once and they have snagged a lot so disappointed!