Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
These towels were worth the money even though they were more than your average price
I love these towels they are really classy, light weight and have a lovely natural look. I really thought they were worth paying over the odds for. I recommend these towels.
Nice quality towels
The towels are a nice quality and look really nice although they are smaller than the ones I currently have and the bath towel is really quite small so had to buy an additional bath sheet to get the right size.
Bought as wedding present, good quality, lovely towels
Very good feel and quality, even better as bought under half price in sale
Jasper C's towels
I bought these towels to match my newly re-vamped kitchen and I could not have chosen better. The towels have that JC edge of quality. They are a good size and have the feel of a quality product. You will not be disappointed if you go for these.
J by Jasper Conran Cream 'Country Modern' towel
Reason I have only given average & fair review marks is due to me having to take one of the bath sheets back. I put it into a rinse programme in washing machine before using and the edging all came away. I had the inconvenience of taking it all the way back to Chelmsford Debenhams to get it replaced.
Lovely luxury towels, but have taken five washes before they actually absorbed anything. They still do not absorb as well as my existing towels, but I am hoping this will improve in time.
They are not the thickest or fluffiest towels I have bought but they do the job and look very smart in my bathroom.More of a clay /ivory colour than cream or beige.Everyone asks where I bought them.