Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Looks the part but it's not cosy
This robe looks great very stylish but comes up very small, my husband is a trim guy and the s/m was small for him. He found the robe to be cold to wear too, no good for the cold mornings, such a shame as it looked good, had to return
Inaccurate sizing (too small overall)
I was actually looking for a plain cotton towelling robe to replace myÂ worn outÂ item from a High Street competitor but which at the time was no longer available. This robe was the same stated size but found to be considerably shorter and narrower on receipt and had to be sent back. I then found a new range from the original retailer of a white cotton towelling gown on-line (in store) which arrived in store within 24hrs and was a perfect fit, top quality and Â£10 cheaper!
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