Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
These towels aren't your every day basic towels,not necessarily due to the quality but the print and style is elegant/luxurious. They are very similar to the Robert Cavalli home range minus the price tag,they look stunning amongst my animal print boudoir! It's a shame there isn't a bit more weight/substance to them.Also learnt that although fabric softener does make your washes smell devine when used on towels they do become flat not fluffy and rather stiff ,to maintain the fabrics natural softness/bounce your better off giving it a miss and using a fragrant washing powder (*Ariel) alone instead.Although these are a fashionable print,the animal print has lasted for several years rather than being a seasonal trend,the dark block colour is also very practical as so many cosmetics these days tend to stain,as nice as bright whites are they just aren't practical in the bathroom,an animal print addicts must have :)
Been shopping in Debenhams since a small child,the home ware isn't the cheapest by far but they offer staple pieces that do last for many years,as a internet company they are one of the best for customer service,despatch and delivery
Towel Looks Great- But does not do a good job
I brought this product as I was after a black towel for ages. It looks classy and feels great. But it leaves black particles all over you after you have finished using it, it is very noticeable after a shower. I thought that this may change after a few washes, but it has not.
I buy a lot of products from this store, this is the first time my purchase did not meet my expectations.