Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Towel Looks Great- But does not do a good job
I brought this product as I was after a black towel for ages. It looks classy and feels great. But it leaves black particles all over you after you have finished using it, it is very noticeable after a shower. I thought that this may change after a few washes, but it has not.
I buy a lot of products from this store, this is the first time my purchase did not meet my expectations.