Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
there is NO quality to these towels. bought because the colour was perfect for my bathroom. so very disappointed with the quality of these. had them for about 3 months now and they have just got worse and worse with each wash. thin, non-absorbant waste of money. have bought other brand to replace these and now only bring them out if i have to.
I bought these towels because of the modern look of them. The colours are bright and wanted them for a grey bathroom. The quality of them is poor, the material is so thin and they nick very, very easily, even getting them out of the debenhams packaging.
I have purchased many other brands of towels of late and would rate them far better than these towels. They are not worth the money, I got these on offer but would still say they were not good value for the money. Material is so thin, not absorbant and cheap feeling, like I had bought a basic range towel from a supermarket. Very disappointed with them.
They don't dry you properly after a shower and drying takes so much longer with these towels. I would suggest that they are getting thinner with the more use they are getting although I have only had them 3 months and can see this happening already.
Would not recommend these if you want a quality material that does the job of drying you, great colours though, modern design
Good looking towels at a great price
Fantastic towels, dried really really well before even going through the wash.
Have washed really well.
Bought these towels when they were half price. When they arrived half had problems with them nicks. When i called debenhams they reordered them out to me only to have the same problem, i then reordered to replace the half that had problems and half of them that arrived also had nicks. Debenhams offered 20% off to keep but i did not feel this was exceptable for damaged goods so have sent back for refund.
Towels overal looked nice and felt nice but with all these problems i can see they would get damaged very quickly.
Good quality. Have washed and it has not faded.
Lovely towel which looks great in my bathroom. Very pleased with my purchase.
100+ your love them!!
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