Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Best you'll get if you don't want real feathers
I don't get the hate for this duvet. It does rustle a little when you move it, but not enough that it's a problem. The thing is, if you want this it's likely to be because you want the quality of feather but don't agree with how feather duvet's are created (like my OH), so this is the best you'll get unless you get the real thing.
We really like it. Not cheap but pleased we got it and definitely recommended.
I've bought a 10.5 and a 4.5 tog duvet and so has my sister. We love the duvets and the sound is no problem for us. The quilt is well made, light but warm and hugs the body. The design and quality is far superior to other duvets. If it seems a little noisy I would have thought that would reduce when washed. I would recommend this product. Keep your eyes open and you can get it cheaper as it goes on and off sale.
earplugs not included !
This is the noisiest duvet ever ! I bought this for my young son who moves around quite a bit as children do and am convinced that this duvet woke him regularly. It is now used as an emergency duvet only and should come with earplugs included !!!
Although the quality of this duvet is good enough it makes the most horrendous noise.
It is like sleeping inside a parcel wrapped in bubble wrap and tissue paper. Every time one of us moves it rustles and crackles. I have to say I am very dissapointed. Debebnhams have acknowledged the problem but would not let me return it because I was over the 28 days.
A nice light summer duvet but the outer material is really rough and noisy. Its like sleeping in a crisp packet. Not good if yourself or your partner fidgits in there sleep!!
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