Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
The pillows were great really comfortable and we have both enjoyed good sleep on them
The pillows are a little hard and your head doesn't really sink into them, I thought as they were like down they would be very cosy but cannot mould them very much. The overall value is fine for what the product is but I must admit I am very fussy with pillows so what doesn't suit me would be perfect for somebody else!
I'd been having some neck problems and knew it was time to get a new pillow! I searched on line for the best recommended pillows and this came highly recommended. Since using it my neck pain has gone, it's so comfortable I can't wait to go to bed!
I chose these pillows as I aready have two Feels like down duvets but different togs for winter and summer. Love the duvets and the pillows lived up to my expectations. Lovely and soft and a good night sleep. Would definitely recommend.
A great substitute to the real thing
We always buy the real down pillows however with the whole family needing upgrading on this occasion we could not justify the cost. After feeling these pillows in store, we felt them to be more than adequate as a substitute to the real down pillows and a much reasonable cost. Now using them they are fab!!!
Love these pillows
When the pillows first arrived they were a little firm, but now they are great just like feathers but without feathers everywhere.
Don't buy if you are looking for head support.
I am disappointed in this product for the price. The pillows have no support. If you are searching for a pillow that doesn't feel hard after you have had your head on it for more than ten seconds then don't buy these.
With regards to the term 'luxury', I wouldn't say that the product matches this description. They are nice soft pillows, but no different to cheaper feather pillows I have had in the past.
However, the pillows definitely do 'feel like down'. So, if that is what you are looking for then go for it.
really like them very comfortable and feels just like feathers but nothing poking through!!!