Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
We purchased a pair of these pillows, liked them so much we ordered a second pair.
Excellent value for money, lovely and fluffy and soft. Highly recommended.
More prickly than downy
I was overdue for new pillows and thought this was a good deal - wrong but that's another story. They are okay but I'm not impressed with the amount of Feather to Down percentage 85% to 15%. It makes a lot of difference in that the pillows are fairly spiky because of the high amount of feathers. It'll do its job but I won't rush out to buy again.
Well made, no nasty smell and no sharp feathers or crunchy noises, probably because of the down content. Perhaps could be filled more and maybe a little soft for some. Would not buy at full price, but reasonable value in the sale.
left me feeling flat
bought these pillows as mine are old and uncomfortable . needed new ones so i didn't wake up every morning with a crick in my neck . I saw these on sale and as the reviews were mostly good I thought that I would give them a try and while they are comfortable they don't hold their shape and go very flat very quickly . I think that they would be better if the manufacturer doubled the quantity of feathers in each pillow as at the moment i have to use both of the new pillows that i purchased with one of my old pillows underneath them to get a really good nights sleep . I don't think that I would buy them again and am just glad that I didn't pay full price for them .
as i say excellent value and good to sleep on pillows .will buy more .
I was disappointed and returned, I had originally wanted a 13.5 tog but they were sold out so i thought I would try the 10.5 tog but it was much too thin and you could see the light throught parts of the quilt. May be Ok for summer but definately not a winter quilt.
Do not buy!
The worst pillows i have ever bought, cant believe anyone would recommend these. I did read the reviews and thought for the money, the reviews were good. Doesn't feel as if i have a pillow under me, thats even with both of them. Complete waste of money.