Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Not what I expected
The description of the item didn't state that this was held in place by elastic straps on the 4 corners, I expected it to be the conventional type with an elasticated skirt. I did however try to fit it to the mattress but soon found it to a 2 man job because each time I tried to fit the second corner the first pinged off! My mattress isn't one of the deep type. I took it back to store & exchanged it for one with the skirt.
Debenhams please note that you need to be more specific with your descriptions in future as it wasted a lot of my valuable time.
DOES THE JOB
DOES THE JOB - WHAT ELSE CAN YOU SAY!!!!!!!!!!!!!!
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