Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
12 tog 'Natural luxury' goose feather and down natural duvet
This product is as advertised cosy and filled with luxury. Delighted with my purchase and delivery instore was prompt.
Really pleased with this quilt and overall quality
This product has lived up to all expectations.
The duvet came very quickly, and I was very pleased with it, Usual Debenhams efficiency.
I nearly didn't buy this as previous reviewer said it didn't have any chanels and the down all bunched up but when I opened it it has 9 squares to keep the filling in place, so it is lovely and cosy, folds round you and doesn't move about in the quilt cover - a very good buy.
It's very warm and cosy
This product does what it say keeps you nice and warm
Beautiful luxurious quality product. Seemed skinny flat on arrival but soon fluffed up to an airy pillowy downy warmness. Pockets are wide but well defined. Fresh and clean smelling, no scratchy feathers poking through,
Excellent value and a good all rounder tog. Neither too hot nor too cool.
Good product, ideal for the cold nights
Fast delivery, good quality product. No complaints will definitely use again.
An excellent quality product!
We ordered this duvet for my elderly (90's) mother who really feels the cold, to replace a thin one with man-made filling + eiderdown. We were most impressed with the speed of delivery and the quality and value of the product....especially as we had purchased it in the sale. My mother was delighted with the lightness and warmth of the duvet, and wished she had had one years ago! Would have no hesitation in recommending this product.