Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I received this today and tried to do the most simple thing - chop some veggies with it, including garlic, onions and chilies - and it mostly mangled everything. It got everything stuck in the blades and nothing came out. When I tried the slicer I did get a few slices, but on both the chilies and onion I was left with a lot of the veggie gone down the side of the blade shield and thus useless. The plunger does not reach the end at all, so there is a good quarter-half cm of food that doesn't get processed.
The few seconds it did work it sprayed veggies all over. I wouldn't mind so much if it actually worked to chop them - more than just make them a mangled mess that you cannot use and have to clean out from the blade shield. At least 80% of the veggies I chopped were useless and ended up inside the blade shield and I had to toss them in the rubbish bin. I retried chopping again to the same end.
I will be returning this tomorrow.
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