Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Good looking machine - great coffee
I was worried when I first used the machine as it was very noisy but this quickly cleared itself and the booklet explains it is part of the process of setting itself up.
I had a De Longhi machine previously which I used daily for many years this was a replacement as I'm sure I wore the old one out.
This one is much better looking than my previous one but gives the same coffee experience , if not better.
I would have no hesitiation in recommending De Longhi to anyone.