Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Purchased this based on "Which" magazine recommendation. One year into use the iron started stopped "steaming" so much as having actual ironing water pouring out of the iron as you ironed. I have to then stop and put it on a towel to catch some of the water then try and restart again. You couldn't iron a shirt and then put it on and go to work as it needs to be left out to dry overnight! Massively disappointed an expensive product like this should have such a short shelf life.