Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Pretty frames but both arrived broken
I ordred 2 frames online for my parents' daimond wedding anniversary present. The frames came boxed and wrapped in copious amounts of bubble wrap, a huge parcel. Unfortunately both had a corner chipped off. We exchanged them at the local store for something more sturdy (mother of peal photo frames) but didn't notice that one of them had a crack in the glass that was boderline acceptable. Anyway, it was all a bit a of pain but we exchanged again and third time lucky. Think both products are good value for money.
Lovely photo frame looks classy with that little bit of glitter shimmering in the light. Not cheap but purchased in sale. Pleased with purchase
Beautiful frames, I got a large on for Xmas and it was so nice I purchased a further two smaller ones with another 10% discount on the price. My professional photo's of my children look amazing in these frames and they sparkle in the light. I would highly recommend them.
Really lovely picture frame . Pretty bought as a present and it was well liked !
Bought 3 of these in the 30% sales 2 5x7's & a 8x10, they look great on my table as they sparkle under the light.Not given it 5 stars as even with the 30% off they were still expensive.
Got these as a wedding present and they are beautiful. The image on the website doesn't do them justice.
So pleased with this, will make fab gift. So delicate looking and really eye catching, it sparkles! Ordered a few frames for Xmas gifts and this is by far my favourite! Very bling but not at all tacky.