Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Poor quality product
I ordered the 10x8 and 7x5 frame and the quality of the workmanship on one was poor. It didn't fit together at the corner properly and had been badley corrected with filler. The smaller frame had a black mark on it.
Good quality real oak frames.
Got mine when 20% off, so good value
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