Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
After looking for awhile for some nice cushions, we thought we would get some Chenille ones, easier said than done quality around other places which were cheaper, was very poor. With the knowledge if these were poor we could take them back we purchased Red & Cream after applying the discount these were very reasonable. Delivery was good and we were not disappointed with the cushions.