Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Really poor quality
I purchased both the frying pan set and the pan set. The first and only time I used the larger frying pan the handle burnt and the sides of the pan discoloured, despite there being no direct flame to it. The quality of the set is really very poor.
I ordered 2 pan sets and both of these sets contained pans which were bent out of shape to the extent that the lids do not fit.
Having spoken to Debenhams I am too busy to arrange to send these back but I just wanted to make others aware of the really poor quality. Do not buy them!
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