Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
It's NOT 23cm
I like Jamie Oliver products so I ordered the round cake tin and the square one. The round tin is exactly as expected - good quality etc. But the square one measures only 20cm, the label on it says 20cm but the description on line clearly states 23cm. I hoped it had been only a mistake but the replacement is 20cm also. It's going back as most recipes I use require a 23cm tin. Disappointed.
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