Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
this product wad a replacement and was perfect
Exactly what I wanted. Jasper conran stuff is excellent quality.
An attractive and very useable frypan, built to last
I bought one of these because I'd heard that copper bottomed pans spread the heat more evenly when cooking. So far I've only prepared omelettes in this pan, but it seems to be true - I didn't have to keep moving the pan around the hob to get the centre of the omelette cooked. It also heats quickly, reaching a good, sizzling temperature much more rapidly than my previous budget pan.
The pan looks great (the photos don't show how nicely designed it is), it's reassuringly heavy with a quality feel. Unlike most of the Jasper copper bottomed range, the frypan is non-stick: I've been using a steel spatula when frying but I'm switching to a nylon one because (very faint) scratches have started to appear. It's cheaper than some other copper bottomed pans, but that's not reflected in the quality - it's really solidly made and I plan to buy the saucepans in the same range.