Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Excellent product and good value for money!
Fantastic delivery service
Four days before christmas I purchased this item and I wasn't sure if it would arrive before Christmas day, but I was very pleased that it only took two days until it arrived.
It was perfectly packaged, and I am very happy with the product.
Bought this as a leaving gift for someone at work. Was a lovely design and well worth the money. My colleague loved the mug and couldn't wait to use it