Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Double the standard size
There is nothing on this website to indicate the size of these mugs. In fact they take twice the amount of fluid of our standard mugs. Proved far too big for us and so have donated the six I ordered to a Charity Shop.
It is a great shame because the design is pretty and the quality was good.
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