Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I absolutely adore this jug. I have been gradually collecting this set and when the jug arrived in the post I was over the moon. It's such a lovely colour and a very dainty size. I would love it if denby would bring out more in this range because I'd get the lot!
I dropped jamie's 30 minute meals recipe book on the washing up rack which had a domino effect and knocked the jug off the holder it was hanging on so i had to replace it. I went on the debenhams website and ordered this thing because it is clearly green despite having a nonsensical name. When it arrived it is not the same colour as the other one and therefore doesn't match the colour scheme of the kitchen. This caused my partner further distress and she now needs to go into the shop and swap it.
Why couldn't it just be called 'light green' and 'dark green' or 'green' and bluey green'? This could all have been avoided with less creative license and a bit of common sense