Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I bought a set of Denby placemats and coasters in orange as a gift but having seen them after a mere 3 weeks of use I am in agreement with other reviewers that they are just not up to the usual standard of Denby. They have watermarks and stains and have a shabby appearance. I'm very disappointed in the quality of these items and would definitely NOT recommend them to anyone. Don't waste your money-DO NOT BUY!
dreadful quality - don't buy
These table mats look good the first time you use them.... but the surface is wafer thin and they mark, scuff and show every scratch instantly. The mats themselves are also very thin. At 4 per pack, these represent very poor value for money and are very disappointingly poor quality.
The only reason I purchased these tablemats is the fact they are made by Denby. Their crockery is excellent & it's a pity I cannot say the same about the tablemats. They are dreadful. Only had them a matter of weeks & they are all chipped. So disappointed.
"description" : "Denby set of four green coasters",
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"image" : "332005940033_7394153",
"was_price" : "Was £6.50",
"now2_price" : "Now £4.87"
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