Subject to exceptions, Debenhams is happy to exchange or refund your purchase within 28 days of delivery. Please check here for more details on our returns policy and exceptions.
Denby set of four natural placemats
Difficult to gauge colour from online image
We bought the mats and coasters but were disappointed that the colours, which seemed from the online images would go well with the furniture and room where we wanted to use them, were quite drab when the mats were received and basically didn't match at all.
The quality seemed OK if not great, but we decided to return the mats and request a refund, which was handled efficiently by Debenhams.
These mats are already splitting after only a few weeks. I only wipe them clean (never had an excessive amount of water on them) but the top layer is lifting away from the backing. Not what I expect from such a brand.
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