Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Do not waste your money on this product
We bought a full dinner ware set and within weeks it started chipping.
We did start replacing the chipped items but then realized that it was just poor quality. Ok to look at but not for daily use.
Love the style of this product but after having the range for less than 1 year we are very disappointed to find most of it is getting chipped. We are very careful with everything and this is not through maltreatment. I wish we'd never bought this range and had gone for a more renowned homeware range.