Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Doesn't keep brew warm
The cup looks good but no point looking good if it doesn't keep your brew warm. As soon as I have made the brew I can drink it straight away. Also bought the plates and 1 chipped within a week! Not a good product.
Completed the set
I'd already purchased dinner plates, side plates etc and it was lovely to have the mugs to match. A totally gorgeous item.
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