Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
excellent - but -
Loved the colour, poured well, nice handle, but leaked after 2 years.
John Rocha teapot
Lovely quality teapot and postage was quick.
Do not buy this teapot. You cannot pour a cup of tea from it successfully. Impossible! Didn't someone test is before putting it on sale!?!
Do not buy!
We received this as a wedding present along with some other pieces from the range. You cannot pour a cup of tea from this withough scalding hot water going everywhere! Teh spout is obviously not a very good design.