Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Disappointed slightly !
Bought the mugs and matching saucers loved the design and colour. But after using them for less than three weeks( very carefully) , one of the saucers has a chip in it. I would have thought that they would have been slightly more robust for the price.
changed whole set
spent much time choosing this dinner service only to find that if you touch any of them together they immediately chip and therefore after 4 months of use look like they are a cheap set we have had for a few years