Subject to exceptions, Debenhams is happy to exchange or refund your purchase within 28 days of delivery. Please check here for more details on our returns policy and exceptions.
White 'Dine' porcelain teapot
Too small and does't pour very fast
This was bought in the sale after reading the reviews on line.
Can't believe people said it pours good because it doesn't
Far too small as well only two small cup size.
Poor value, not very good looking
Bought the teapot to match the dinner service and like the pots it is a good size,attractive
design and a good pourer and great value for the money.
Poor design - re spout
Purchased teapot with plates etc. However, teapot design is poor and does not allow for the tea when pouring to flow freely.
The inside of the teapot spout has filter holes - most unusual. Consequently as I use loose tea the `holes` become blocked very easily and continual pouring is impossible. Very frustrating and disappointed. Regretably unacceptable, making it necessary to return the tea pot.
Also, it would be good if the teapot liquid capacity could be displayed - allowing customers to determine the right size pot for their needs.
My parents are big tea drinkers and have been on a quest to find a drip free teapot for decades. After losing the supposed "drip prevention guard" from their last teapot it went from a dribble of tea running down the front of the teapot to a steady stream. So, I purchased this one as a gift and they are more than happy with it. Completely drip free! A little on the small side if you drink mugs but other than that it is great.
Pours brilliantly, no drips!
Great design & value. Delighted!
After being on the hunt for a decent tea pot, I'd read reviews for this Ben de Lisi one and took the plunge (if you'll pardon the pun!)
It looks good, is easy to clean and I can't fault the design. There's no mess when pouring, which I've experienced from other tea pots. I'm now enjoying a cup of chai and know that I've made a wise purchase!
I purchased this teapot for daily use and to save wear on my Wedgwood. It is simply an absolute joy to use. Very well done Debenhams, splendid.
Jolly good show!
Absolutely delighted with the teapot, nice looking and an excellent pourer, not a drip to be found!
However it was a pity that the delivery person decided to put the package 'OVER' the back gate, and my first teapot had a broken spout. But they do say the best things are worth waiting for!!