Royal Doulton Silver 24% lead crystal 'Radiance' square mantle clock
It's very small. A lot smaller than I anticipated even though the size was stated.
I purchased the clock to put on the mantle shelf. It is so tiny you can't even see the time. Its not fit for purpose. It's only use could maybe a desk clock. Very disappointed. Did not have time to return it.
The first one I bought had to be returned because the clock ticked, but the hands didn't move. I was given a refund and I ordered another which came promptly. Again I returned as the crystal surround was not square, it was cut on an angle and was very noticeable. Got a refund again and ordered another one,(as I really like the design), however again the cut was cockeyed and spoiled the look. Got yet another refund and I'm leaving it for now, I'm a bit fed up with having to keep returning it. All I want is a perfectly cut square clock, and I'm not convinced that I'm going to get one without the same problem. Not the standard I expect from Royal Doulton!
Mechanism is poor quality
Bought in Sep 2013 as a present - in May 2014 -will suddenly lose around 10 minutes. Battery is fine - and a brand new one hasn't fixed it. As an Engineer, I notice there's about 20 minutes of "slack" or "backlash" in the mechanism when I pull out the handle to set the time - am now testing to see if it's this backlash that causes the error.
It's also difficult to extract the mechanism from the crystal, as the bezel ends up recessed below the front plane of the glass. Very easy to scratch the bezel if using a penknife/scalpel - I had to make a suction device to assist removal. There should be a recess in the glass to allow insertion of a tiny screwdriver/blade.
It's going back for replacement as the recipient likes it - hopefully I might get one with a better watch movement in it?
Have purchased and returned this item twice because both times the crystal has been cut wonky.
At first glance, I thought it was the actual clock because it can be removed but after a closer look, it's definitely the surround that is wonky.
Have given up and am going the try the round one instead.
Bought as a present
Beautiful classy looking clock with a good weight to it. Bought this for a 15th (crystal) wedding anniversary gift.
From the picture this clock looked as if it was just what I needed was disappointed when it arrived that the dial could hardly be seen. Shame I had to return it.