Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Set of four 'RD Party' glass etched champagne flutes
Beware: 4 different designs
I love the glass pictured and was really happy to buy a set of 4 at the reduced price. However when I received the glasses they came in 4 different designs, not 4 of the one pictured as I expected. It is actually written in the description: 'collection of four different etched glasses' but I don't think it was made clear from the photo. Unfortunately the mismatched look is not for me #and 2 of the designs are downright ugly# so they will be going back. Had the same issue with the wine glasses which are also being returned.
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