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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I saw the teal colour in Debenhams and paid to have eyelets instead. Very well made. Colours suit the bedroom perfectly. Am very proud of my decor now.
However, I later bought the beige ones on header tape on line for another bedroom and had to return them as there were lots of large snags, which I am sure would not have passed inspection. I therefore believe they had already been a returned item so I bought made to measure instead in a different fabric.
I was very disappointed with the quality of the curtains, lightweight fabric with numerous flaws. In addition the cardboard packaging looks to have have damaged one of the curtains.
After seeing these hanging in Debenhams I ordered online. Loved the design and fabric but was very disappointed in the quality. Whilst ironing them found quite a few flaws in the fabric and poor finishing. I'm glad I bought them in the sale but would have returned them if I had paid full price.
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