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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
The wheels are too noisy .... embarrassing if you have to drag it in a quieter place or in the mornings to work when its not that busy. Have used a couple of Tripp bags in the past and they were good. Really disappointed on this one.
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