Star Lite 4-Wheel Medium Suitcase Mushroom
Good value for money
I bought it for a 10 days trip overseas. It worked really well, light weight and easy to travel around. Good value for money. Recommend
Do not trust these cases
With a couple of holidays coming up, and the weight restrictions we decided these cases were light and robust, so purchased two. On the morning of our first trip, we realised that one of the zips was undoing from the zipped side of the fastener. Luckily, we still had our old luggage and we quickly swapped the contents from our new Tripp cases to our 15 year old ones. When we looked at the case that didn't undo, we noticed that the zip on that one was also faulty.
Obviously we returned both these cases on our return from holiday.
The real seriousness was that if we hadn't noticed the fault before leaving home, we would have had a spoilt holiday with all our clothes being lost in transit.
I did contact Tripp over this, but they couldn't seem to understand the seriousness of the fault!
Would not recommend this product
On second trip abroad, zip malfunctioned. At airport, we had it wrapped in film and on arrival on collection, one of the wheels was completely bent into the suitcase. Probably badly manhandled during transportation but you 've got to expect that, luggage material not robust. VERY DISSAPOINTING.
Damaged on first trip
Bought two of these suitcases for a trip to South Africa after talking to the sales person and seeking advice about robustness of the materials. Was reassured by the five year guarantee. Disappointed to find a hole in the outer shell of the case after an internal flight in S. Africa . Checked the guarantee and it does not cover 'mishandling' on the part of the airlines and so assume need to go to the airline to sort it but impossible to prove anything as it happened 5000 miles away! Other case fine so could have been a freak accident but will not be confident enough to use case again in this condition so wasted money as far as I am concerned.
I bought this along with the large suitcase in the sale. I am very pleased with the quality and style of these suitcases. They are light, easy to move and stylish. I like the colour as I think it is a bit different. Delivery, as always with debenhams, was excellent. I will be taking them on holiday later this year so I will update my review after they have been on their first trip.