In the interest of hygiene we are unable to exchange pierced jewellery unless faulty. This does not affect your statutory rights
Post fastening with bullet earring back
Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
But be aware if purchasing any items from Jon Richard as gifts.. They are delivered in nothing more than plastic bags. Very disappointing for the price. You will need to purchase gift boxes if buying as a present. I purchased the whole set necklace, braclet and earings. All delivered the same!