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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Tacky, cheap and nasty
I bought this bracelet as a Christmas stocking filler for my mum, thinking it was a relatively realistic looking pearl bracelet with a nice gold clasp.
However, the one that turned up had a cheap ugly silver metal clasp in another style, completely different to the one in the picture, although it still had the Jon Richard tag on it.
I have lost my paperwork, so unable to return.
Don't waste your money. Go into the store to make sure you can see exactly what you are buying.
It's a shame I can't give zero stars!
Simple & Elegant
Simple, very nice color and elegant. Ideal for a simple gift as well.