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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Not Happy With Necklace
The enhancer pearl fell off before I wore it for the first time.
The lobster claw clasp is situated so closed to the first pearl that it is virtually impossible to clasp making this necklace unwearable.
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