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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
duller finish than i expected
This was great value and I bought it because it's a longer length than you can normally find in this style. The picture looked sparkly so I was disappointed when it arrived as the chain is dull and looks a bit like steel. The jewel section is quite nice however and I think it will still work. The packaging was also rubbish. It's a gift and it came attached to a cheap piece of card so I will now have to buy a gift box for it. The price was however very reasonable so will still be an inexpensive gift overall