Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
fits like a sack
the style looks great but the dress actually fitted like a sack and didn't flatter at all.
Order size larger
While you do need to order a size larger it is well worth doing so as this is a lovely dress/smock. though it stipulates dry clean it actually washes beautifully & to my delight does not need ironing.
It fit well & the tie helps if it is a bit baggy. Smooth fabric & even when it was sunny & hot, it felt nice on my skin & did not feel itchy. The dress went through the wash nicely & came out looking great. I then hung it up slightly damp & the creases came out.
Good for work or an event needing a bit more smart than casual.
Small and Tight
Seeing as this dress is from a range of clothes for the "larger" lady, the size was small with not much room for movement. I returned this item as it was not suitable. Plus has white marks over it as if someone had tried it on before (i.e. deodorant). Beware that when it states you can return the item to store, it is only relevant to stores which stock that range. Thankfully the sales assistant allowed me to return my item even though they did not stock the range, as it did not state this at the time of ordering or on the delivery note.
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