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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Not as described
I wanted Silver grey towels and as was previously posted (and I didn't listen!) these have more of a beige tinge and were in no way as described as silver. They went back unfortunately as even they are good quality, the colour is not at all accurate.
COLOUR NOT SILVER
Towels are fantastic very good value but disappointed with colour. Nothing like advertised - would market them as MINK not SILVER. I also purchased the dark grey which are exactly as picture and compliment my new bathroom beautifully.
Colour not silver
The silver colour looks washed out. The quality is good but not worth the premium price compared to Debenhams (or another well known brand: which weight for size was the same) Egyptian cotton towels. Hence being returned.
Fantastic purchase. Not used them yet but so thick, soft and fluffy, totally luxurious. Even better they were half price - what a bargain!
These wash up really well and are a good size.
Would not hesitate to buy this make in the future.
Excellent quality. Really thick and fluffy. I bought these towels in the sale so they were really great VFM
very soft and good quality
Good quality. I can see what the reviewer meant about the colour. I think they are different depending on how the light catches them. Overall a very good buy.