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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I was almost put off by the previous reviews regarding sizing, but I'm glad that a took a chance, as I loved the colour. I am a size 12 and I ordered a medium size. Perfect fit!
pretty dress - sizing extremely small
I bought this dress in a size bigger than I normally wear as I thought it was a forgiving style if too big, and as it was an online purchase which I needed to fit for a party the next week, I didn't want to risk it being too small and still it's too small! I could get it on but I looked like a sausage in a too tight skin.
The dress itself is lovely but wearer beware this is not for anyone with lumps or bumps which I thought it would be given the style of the dress
Lovely colour but far too big
I ordered the smallest size (XS). I'm a standard size 6, and this dress was enormous - must have been at least a 10. It looked shapeless on me. A shame, as the colour is wonderful, and the fabrics are also great.
If you're going to use vanity sizing, please remember to offer your slimmest customers something that will fit them ie. add an extra small size at the bottom of the range!
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