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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Colour completely different.
I bought this blouse on line and when it arrived I was very disappointed in the colour. At first I thought I had been sent the wrong colour, but when I checked the label it said 'Dusty Lilac'. It's not anything like in the picture on line. Its like a deep rose. The blouse is beautiful but I thought I was ordering the colour that is in the picture.
I have just seen a woman on the tv with the exact colour as in your picture on line.
Please tell me what is going on?
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