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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I bought this product in April and haven't stopped wearing them. They're really unusual and I always get lots of comments about them. They are really comfortable and I would def recommend them.
Not as described
The sandals are pretty and the beading is nicely done. However, the lining and sole are not leather (as described on the Debenhams website) - the sole is plastic and the lining is nasty scratchy beige plastic. I would expect better quality at this price. They are also quite narrow fitting; my feet overlapped the sole slightly (and I don't normally take wide fitting shoes). They're pretty but I'm sending them back.
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