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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Lovely shoe, definitely get a size bigger
I'm a size 5, sometimes even a 4 and ordered these in a 5 last year. They had to go back as they were really painful to wear and I thought it was just the style. Having read the reviews about them coming up small I ordered them again in a 6. Perfect! Great fit, lovely style, no pain and they have a rubber sole which is better than some pumps I've had.
Very comfortable and on trend but definitely need to go a size up as i'm a 4 and they were too narrow and tight. But once you get the right size then they look and feel great!
I am always a size 5 too but these were extremely tight - exchanged them for a size 6 which feels better.
these are exactly the pumps i wanted- they are good quality and not too pricey but very small fitting! im ALWAYS a size 5 but i could hardly get my foot in these so had to send them back!
gorgeous but narrow
These are lovely shoes, but are very narrow. They don't have any give in the material to allow for a normal width foot! I was gutted, but mine had to go back. As long as you have a narrow foot, then you should get on fine with them.
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